Shipping Policy
Order Processing & Handling
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All orders are processed within 1 to 3 business days (excluding weekends and holidays).
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Because we roast our coffee in small batches to ensure maximum freshness, orders placed after [e.g., 12:00 PM PST] on Fridays will be processed the following business day.
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You will receive a notification with tracking information as soon as your order has shipped.
Domestic Shipping Rates & Estimates
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Standard Shipping: [e.g., $4.28 flat rate] (Estimated delivery: 3–5 business days).
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Free Shipping: We offer free standard shipping on all domestic orders over $[e.g., 40.00].
Order Tracking
When your order has shipped, you will receive an email notification from us including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within [e.g., 7] days of receiving your shipping confirmation email, please contact us at arverracoffee@gmail.com with your name and order number, and we will look into it for you.
P.O. Boxes & APO/FPO Addresses
We ship to P.O. Boxes and APO/FPO addresses via standard postal service.
Damages & Lost Shipments
If your package arrives damaged, or if it is lost in transit, please contact us immediately at arverracoffee@gmail.com with your order details and photos of any damaged packaging or goods. We will work with you to issue a replacement or refund promptly.